Job Description

Junior Client Service Executive

27 November 2023
By Kim Sullivan

Salary: £18-24k (Depending on Experience)

Benefits: Free Parking / Transport Links

Hours:  Monday to Friday

We are looking for an energetic, highly motivated and enthusiastic person to join our fun-loving, creative and talented team, producing the highest quality print and production for major brands.

You must have good customer service skills, great communication skills and willingness to learn. Applicants need to be able to easily drive/ commute to our Mitcham office and be able to visit clients in London and surrounding areas.

Responsibilities:

  • Build knowledge of products and services Positive+ provide
  • Learn the role of a Client Service Executive by shadowing our Account Directors / Client Service Managers to gain knowledge and get a great understanding of how our client services team mange Positive+ clients
  • Build and maintain strong, long-lasting client relationships
  • Develop trusted relationships with team members & clients
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Clearly communicate progress
  • Collaborating with sales team to identify and grow opportunities within territory
  • Assisting with challenging client requests or issue escalations as needed.

Skills & Attributes:

  • Willingness to learn
  • Great communication skills
  • Great time management skills
  • Ability to confidently work with our clients and suppliers
  • Works well under pressure
  • Works well within a team and alone
  • Seeks career progression
  • Hungry, passionate and optimistic
  • Wants to be busy, shows willing and enjoys being at work

**Full training will be provided**

To apply, email your CV to Sarah Carter, Sales Manager sarah@wearepositive.com